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eSIM Guide
Learn how to activate and
how to install it.
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Destinations
Find information about countries,
coverage and plans.
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Payments
Learn about payment methods, refunds and invoices.
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Account & Settings
Manage your account, profile and preferences.
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Frequently Asked Questions
What is an eSIM?
An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular data plan without having to use a physical SIM card. It is pre-installed in your device and can be activated instantly.
Which devices support eSIM?
Most modern smartphones support eSIM, including iPhone XR or newer, Samsung Galaxy S20 or newer, and Google Pixel 3 or newer. Please check your device compatibility before buying.
How do I install my eSIM?
You can easily install your eSIM by scanning the QR code provided in your email confirmation or by manually entering the activation details in your device’s cellular settings.a.
When should I activate my eSIM?
We highly recommend activating your eSIM just before you travel or upon arrival at your destination using a stable Wi-Fi connection.
Can I keep my physical SIM?
Yes, absolutely! You can keep your physical SIM active for calls and SMS while using our eSIM exclusively for affordable cellular data.
When does my eSIM plan start?
Most eSIM plans start automatically the moment you connect to a supported network at your destination. A few plans might activate upon installation, which will be specified in your guide.
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